We recommend that the Executive Director update the written policies and procedures for LSLRA to include the following:• Specific, required loan documentation. For example, monthly loan statements from the student’s loan servicer, complete with name,…

We recommend that the Executive Director update the written policies and procedures for LSLRA to include the following:• Specific, required loan documentation. For example, monthly loan statements from the student’s loan servicer, complete with name, address, and loan balance for the applicable year the reimbursement is requested.• Specific deadline for submitting the Certification form and loan documentation. • Specific procedures for reviewers and approvers, including documenting the review and approval with a signature and date.