To Report Suspected Fraud, Waste or Abuse:
|By Phone:||1.800.678.8868 or 202.295.1670
Please note: For normal business and personal calls please use the direct numbers listed in the OIG Staff Directory.
|By Mail:||PO Box 3699
Washington DC 20027-0199
|Online:||Submit using OIG LSC Hotline Form.
Form provides for anonymous submission.
Please note: When you select "Submit using OIG LSC Hotline Form", you will receive a security certificate message. You will have to select "continue to the website option (not recommended)" to submit your form.
To Find Legal Assistance:
visit http://www.lsc.gov/find-legal-aid or call 202.295.1500
Frequently Asked Questions
The Office of Inspector General Hotline accepts tips and complaints from all sources about issues of fraud, waste, abuse and mismanagement affecting programs that receive funding from the Legal Services Corporation. The following information is provided to help you determine if an issue should be reported to the Hotline and if so, how to file your complaint:
What is Fraud, Waste, Abuse and Mismanagement?
Fraud: Involves a scheme or actions taken to steal money, services or something of value.
Waste: Misuse of taxpayer funds at the expense of program operations.
Abuse: Behavior that is improper or the misuse of authority or position to circumvent policies and regulations.
Mismanagement: Lack of giving direction or oversight to program managers and employees that can lead to lapse that can result in fraud, waste and abuse.
What Should I Report?
You should report issues of suspected fraud, waste, abuse and mismanagement affecting grantee funds. Issues of wrongdoing include conflicts of interest; improper contracting for goods and services; embezzlement of grantee funds through reimbursements; pay for hours not worked; violations of LSC grant conditions; abuse and misuse of official positions; and other unethical and illegal activities.
What Should I Not Report?
IF YOU HAVE A LIFE OR DEATH ISSUE PLEASE CONTACT YOUR LOCAL LAW ENFORCEMENT OR EMERGENCY SERVICES OFFICE. The LSC OIG cannot provide assistance in labor management disputes; employee personnel actions or terminations (unless it deals with reprisals as a result of reporting issues to the OIG); issues of sexual harassment or discrimination.
How Do I File a Complaint?
You can file your Hotline complaint using e-mail, mail, fax, telephone or by clicking on the link https://www.oig.lsc.gov/lsc-oig-hotline-form and follow the instructions. We also accept walk-in Hotline complaints. Regardless of how you file your complaint, it is requested that you provide all available information and any supporting documetation you may have. The following is our Hotline contact information:Telephone: 800.678.8868 or 202.295.1670
P.O. Box 3699
Washington, DC 20027-6199
Can I Remain Anonymous?
Yes, you do not have to identify yourself when providing your complaint. If you decide to remain anonymous, the Hotline may not be able to process your complaint if additional information is needed. If you do provide contact information and wish to remain anonymous, the Hotline will not release your identity without your consent.
Will Information About Me be Disclosed?
Communications with the OIG Hotline are considered confidential and are shared outside the OIG on a "need-to-know" basis. Should information be released outside the OIG, the complaint is redacted to conceal the identity of the source of the allegation. Should the issues you report end up in court, the OIG may have to release your name under a discovery order. You will be notified by the OIG Hotline if a need to disclose the identity of the complainant is made.
How Can I File a Request Under The Freedom of Information Act?
You may review the instructions on the Legal Services Corporation website at http://www.lsc.gov/about/foia/foia-overview on how to submit a request under the Freedom of Information Act. You may either fill out the request form online, using the referenced link, http://www.lsc.gov/about/foia/overview/foia-electronic-submission (which is the preferred method of the LSC FOIA office), Email the FOIA office, or you may print out a copy of the form and mail/fax the request to the following address:Cheryl DuHart, FOIA Analyst
Office of Legal Affairs
Legal Services Corporation
3333 K St NW
Washington, DC 20007
Facsimile: (202) 337-6519
Confidentiality, Anonymity, & Whistleblower Protection
The IG Act and other pertinent laws protect persons making Hotline complaints. You can find the Inspector General Act of 1978, as amended, at http://uscode.house.gov/view.xhtml?path=/prelim@title5/title5a/node20&edition=prelim